We value your trust and apply the utmost care and highest security standards to protect your personal data from unauthorized access. Your order, personal data, and payment information are protected by technical security systems and additional authorization procedures. This applies both to data transfer and storage on our servers. Our data protection policy complies with the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).
Use of your data
Your legitimate interests are always taken into account during data processing in accordance with legal regulations. We process your personal data for order processing and customer relationship management, and in this context, we also transmit it to third parties, such as delivery companies, where necessary.
Our safety standards
We use the so-called SSL (Secure Socket Layer) security system with 256-bit encryption for data transfer. This technology offers the highest level of security and is therefore also used by banks for data protection in online banking. You can recognize that data is being transmitted in encrypted form by the closed padlock icon in the lower status bar of your browser. The connection is encrypted using high-grade encryption (AES-256 256-bit), and the key exchange uses RSA 1024-bit encryption.
Payment transaction security
All payment methods are fully protected by the security standards mentioned above. If you pay by credit card, we have implemented an additional security measure: We request your credit card verification number (CVV) during the order process under "Payment Method." You can find the three-digit CVV in the signature field on the back of your credit card.
Use of cookies
Cookies are small files used as identifiers. We transfer these to your computer's hard drive via your web browser and can read them during your current visit and on subsequent visits. Our cookies are protected against unauthorized access by third parties using your browser's security standards.
Use of tracking pixels
Information about our customers is very important to us and helps us to continuously optimize our website. For this reason, we use so-called tracking pixels (small graphics) on our pages. When a page is opened, the tracking pixel is loaded from a server on the internet and registered with us along with your IP address and, if applicable, your cookie ID. This allows us to see which pages within our website our customers visit and what actions they take. This helps us to get to know our customers better and to continuously improve the shopping experience.
Right to information, rectification, erasure and blocking of your data
Upon request, we will provide you with information about the data stored about you free of charge. If you wish to do so, please send us a message to the contact details below or contact us in person. We are also obligated to correct, block, or delete the data stored about you upon request.
Business address:
chillisy® Online Shop
Lochböedele 23
AT - 6500 Landeck
Telephone: +43 5442 93081
Management:
Isa Schütze
Email: relax@chillisy.eu
VAT identification number: ATU66781967
