We value your trust and use the utmost care and the highest security standards to protect your personal data from unauthorized access. Your order, personal data and your payment processing details are protected by technical security systems and additional authorization procedures. This applies both to the transfer of data and to its storage on our servers. Our data protection regulations are in line with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Use of your data
When processing data, your legitimate interests are always taken into account in accordance with the statutory provisions. We process your personal data to process orders and maintain customer relationships and, if necessary, also transmit it to third parties, e.g. delivery companies.

Our safety standards
When transferring data, we use the so-called SSL security system (Secure Socket Layer) in conjunction with 256-bit encryption. This technology offers the highest level of security and is therefore also used by banks, for example, to protect data during online banking. You can tell that data is being transferred in encrypted form by the closed display of a key or lock symbol in the lower status bar of your browser. The connection is encrypted using high-grade encryption (AES-256 256 bit), and the key exchange is done using RSA 1024 bit.

Security in payment transactions
All payment methods are fully protected by the security standards mentioned above. If you pay by credit card, we have built in additional security: we provide this by asking for the credit card verification number in the order process under "Payment method". You can find the three-digit card verification number in the signature field on the back of your credit card.

Use of cookies
Cookies are small files that are used as identification symbols. We transfer these to your computer's hard drive using your web browser and can read them during your current visit and on subsequent visits. Our cookies are protected against being read by third parties using your browser's security standards.

Use of tracking pixels
Information about our customers is very important to us and helps us to continually optimize our website. For this reason, we use so-called tracking pixels (small graphics) on our pages. When a page is opened, the tracking pixel is loaded from a server on the Internet and registered with us with the IP address you used and, if applicable, your cookie ID. This allows us to see which Internet pages within our website our customers have visited and which actions have been carried out. They help us to get to know our customers better and to constantly improve the shopping experience.

Right to information, correction, deletion and blocking of your data
Upon request, we will provide you with information about the data stored about you free of charge. If you wish, please send us a message to the details below or contact us personally. We are also obliged to correct, block or delete the data stored about you upon request.

Business address:
chillisy® Online Shop
Lochböedele 23
AT - 6500 Landeck
Phone: +43 5442 93081

Managing directors:
Isa Schütze
Email: relax@chillisy.eu

VAT identification number: ATU66781967